Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

buzzmaply acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website and services related to professional video operation, live signal management, content distribution, camera work, and high-quality media feeds for news and broadcasting.

Scope of This Notice

This privacy notice applies to all visitors and users of our website who interact with our services. It covers individuals located in the United Kingdom and explains how we collect, use, store and share personal data in accordance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Categories of Personal Data and Sources

We collect personal data directly from you when you use our contact form or otherwise communicate with us. This includes name, email address, phone number, organisation details and any message content you provide. We may also obtain technical data such as IP address, browser type and device information from your device when you visit the site. No data is obtained from third-party sources without your knowledge.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process personal data for the following purposes: responding to enquiries submitted via the contact form on the basis of legitimate interest in providing customer service; operating and improving the website on the basis of legitimate interest; complying with legal obligations on the basis of legal requirement; and sending service-related communications on the basis of legitimate interest. Each purpose is supported by a documented assessment balancing your rights against our operational needs.

Whether Providing Data Is Required and Consequences

Providing personal data through the contact form is voluntary. However, if you choose not to supply the requested information we may be unable to respond to your enquiry or deliver the requested service. Technical data is collected automatically when you access the site and cannot be withheld without disabling essential browser functions.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to ensure the website functions correctly and to understand usage patterns. Full details are set out in our separate Cookie Policy which is accessible from the site footer. You can manage your cookie preferences through the site-wide cookie banner at any time.

Processors, Service-Provider Categories, Recipients and Disclosures Required by Law

We engage trusted service providers such as web hosting companies, email delivery platforms and analytics providers who act as processors under our instructions. Personal data may be disclosed to law enforcement or regulatory bodies when required by applicable law or court order. We do not sell personal data to third parties for marketing purposes.

International Transfers and Safeguards

Some of our service providers may be located outside the United Kingdom. In such cases we rely on appropriate safeguards including standard contractual clauses approved by the UK Government and adequacy decisions where applicable to ensure your personal data receives an equivalent level of protection.

Specific Retention Periods or Criteria

Contact form submissions are retained for a maximum of two years after the last meaningful contact. Technical logs are kept for twelve months. Data required to meet legal obligations such as tax or regulatory records is retained for the periods prescribed by law. We apply these criteria consistently and review them annually.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the minimum personal data necessary for each stated purpose and delete or anonymise data once it is no longer required.

Data-Subject Rights and Practical Exercise Method

You have the right to access, rectify, erase, restrict processing, port your data and object to certain processing activities. To exercise these rights please contact us using the details on our Contacts page or by writing to 32-34 Greenhill Crescent, Watford Business Park, Watford, Hertfordshire WD18 8JU. We will respond within one month of receiving a valid request.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to direct marketing communications and to any profiling we may conduct for marketing purposes. Unsubscribe links are included in all marketing emails.

Right to Complain to the Competent Supervisory Authority

If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk or by post to their office in Wilmslow.

Children or Age Restrictions

Our services are intended for professional users and organisations. We do not knowingly collect personal data from children under the age of 18. If we become aware that data has been collected from a child without appropriate consent we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are used solely for service improvement and are not used to make decisions about individuals.

Policy Changes and Effective Date

We may update this policy from time to time to reflect changes in law or our practices. The current version will always be published on this page with the last-updated date shown at the top. Significant changes will be highlighted on the website homepage for a reasonable period.